Description

The course organizational behavior is a field of study that investigates the impact those individuals, groups and organization structure has on behavior within organizations; and the application of this knowledge to improve productivity and job satisfaction in an organization. Organizational behavior uses systematic study to improve behavior so as to increase productivity and employee satisfaction. This course deals with theories of organizations, environment and organizational goal setting, organizational Behavior, individual attitude and perceptions, individual and group attributes in organizational behaviors, group dynamics, group and team formation, power and politics, conflict, and conflict management.

Objectives

The objective of this course is to acquaint students with basic skill that help them to better explain, predict, influence and manage human behavior in the organization. After completing this course students are expected to:

Course Content

CHAPTER ONE: AN OVER VIEW OF ORGANIZATIONAL BEHAVIOR   

                        1.1.      What is organizational behavior?

                        1.2.      The three basic units of analysis in OB

                        1.3.      A review of a manager’s job and it relation to the   study of OB

                        1.4.      The characteristics of OB

                        1.5.      Contributing disciplines to OB

                        1.6.      Management and organizational behavior in the 21st century

CHAPTER TWO: FOUNDATION OF INDIVIDUAL BEHAVIOR AND LEARNING IN AN ORGANIZATION                                                         

2.1. Perception

2.2. Attitude

2.2.1. Component of attitude

2.2.2. How attitudes are formed

2.2.3. Source of attitude

2.2.4. Types of attitude

2.2.5. Attitudes and consistency

2.3. Personality

2.3.1. Personality determinants

2.3.2. Major personality attributes influencing OB

2.3.3. Matching personality and job

2.4. Learning

       2.4.1. Types of learning

       2.4.2. Strategies of reinforcement, punishment and extinction

CHAPTER THREE - FOUNDATION OF GROUP BEHAVIOR                           

           3.1. Defining and classifying team and/or group

3.2. Why do people form and join team/groups?

3.3. Stages in team/group development

3.4. Obstacle to team/group productivity

3.5. Increasing team/group productivity

3.6. Group behavior /group dynamics

3.7. Implication for performance and satisfaction

CHAPTER FOUR - MOTIVATION CONCEPTS AND THEIR APPLICATIONS    

                       4.1. What is motivation?

4.2. Early Theories of Motivation

4.3. Contemporary theories of motivation

4.4. Implication of motivation for performance and satisfaction

CHAPTER FIVE - MANAGEMENT OF ORGANIZATIONAL CONFLICT          

                    5.1. Definition of conflict

5.2. Functional Vs dysfunctional conflict

5.3 Nature of conflict in an organization

5.4. Cause of conflict in organizations

5.5. Conflict management strategies

CHAPTER SIX - STRESS MANAGEMENT                                                          

                         6.1. What is stress?

 6.2. Understanding sources of stress and its consequences

 6.3. Stress management strategies

 6.4. Implications for performance and satisfaction

References